The RememBear Backup Kit is a crucial piece of your RememBear account.
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For more info on how to delete your account, click here. Your only option at this point is to delete your account. If you’ve forgotten you Master Password and also lost your Backup Kit, unfortunately there is no way to recover the account or the items stored within it.
At the login screen, select the “I already have a RememBear account” prompt and follow the instructions. If you do have access to a complete Backup Kit then simply open the RememBear app on your device. You can read more about the Backup Kit here. Unlike many services, RememBear's high level of security means that resetting this information if you lose it is not possible. You’ll need all of this information to re-gain access to your RememBear account. Hopefully you printed and stored this away securely as recommended! A complete Backup Kit consists of your account email address, New Device Key, and Master Password. When you initially created your RememBear account you would have been prompted to create a Backup Kit. If you've forgotten your Master Password then you'll need to refer to your Backup Kit. Note, you'll still need to remember your Master Password to get access this way. From the other device locate the 'Add new device' option and follow the instructions. If you have another device with RememBear already logged in, you can use this to re-gain access. Sorry to hear that you've lost access to your account! There are two ways to re-gain access to an account.
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